All services
Technical Support & Maintenance
With our managed support plans we maintain your IT infrastructure regularly and resolve issues before they grow, remotely or on site. We are one phone call away.
Building an in-house IT team is not economical for every business, yet waiting hours when something breaks is not acceptable either. Sivana Bilişim's support and maintenance service is designed precisely for this need.
Under our managed plans your servers, PCs and network devices are checked regularly, updated and their backups verified. For your users' day-to-day issues we provide remote support within minutes, and our team attends on site when needed.
We report every action we take and keep your infrastructure inventory and documentation current, so your IT runs at a predictable cost with no surprises while you focus on your actual business.
What this service covers
Monthly managed maintenance plans
Fast remote user support
On-site intervention and troubleshooting
Regular updates and backup verification
IT inventory and documentation
WhatsApp and phone support line
Talk to an engineer
Tell us about your current setup and we will suggest the right scope for this service.